Q: What is WellnessWatchersMD
A: WellnessWatchersMD is a fast-growing members-only self-care website, where you can get advice from a health and fitness expert, receive professional coaching and support.
Q: What are the membership terms and conditions?
A:Just for joining WellnessWatchersMD, You get to Ask the Health Expert about any health question or concern and receive a personal answer by email.
If you don't call to cancel your card will be automatically billed according the the terms of the membership you signed up for. These were detailed on your sign up page and were emailed to you. You may cancel at any time by calling 1.800.591.6383 toll-free, or by completing our online form..
A:You recently subscribed to our service. You were charged when you signed up and the cost is automatically charged to your credit card every other month for your convenience. You may cancel at any time.
Q: My credit card was charged by mistake. How do I get a refund?
A: If you believe this charge is a mistake, please click chat now and an agent will help you right away. Or if you prefer to discuss it on the phone, please fill out our Request a Call form and an agent will call at the time you indicate.
Q: How do I submit an Ask-the-Health Expert question?
A: Our Health Experts answer all member questions. Everyone receives a personal reply by email within ten business days. To submit your question click here now. You will be asked for your username and password if you have not already entered this information.
Q: When will I receive my Ask-the-Health Expert response?
A:Our Health Guru tries to answer all questions within two business days. However, during high-volume periods answers may take up to ten business days.
Q: How do I complete the Wellness Assessment?
A: To complete the personal wellness assessment and receive nutritional guidance plus a personal diet and meal plan tailored just for you, click here.
Q: How do I update my Account information, change my email address or password?
A: To update your account information, change your email address or password, click “My Account” at the bottom of any page, or click here now. You will be asked for your username and password if you have not already entered this information.
Q: How do I cancel my membership?
A: Easy, click here.
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