Q: What is WellnessWatchersMD

A: WellnessWatchersMD is the fastest-growing members-only self-care website, where you can get advice from a real doctor, receive professional coaching and support and learn the honest answers giant drug companies don't want you to hear regarding all your health questions and concerns.

Q: What are the Free Trial terms and conditions?

A: Just for trying WellnessWatchersMD, you get a free Giftcard for $25 which you can spend almost anywhere; you get to "Ask-the-Doctor" about any health question or concern and receive a personal answer by email free; and of course you get unlimited access to WellnessWatchersMD for two full weeks. (Promotional offers vary. You may have received a different offer than the giftcard. You may not redeem two promotional offers.)

A token handling charge is made for credit card verification purposes and may be refunded. If you don't call to cancel within 14 days, we commence billing your credit card at the rate of $29.95 per month. You may cancel at any time by calling 1-800-591-6383 toll-free, or by completing our online form.

Q: Why was my credit card charged?

A: As part of the checkout process when you recently purchased a personal care product online, you selected the WellnessWatchersMD free trial. Unless you call to cancel during the 14-day free trial period, we commence billing your credit card at the rate of $29.95 per month.

Q: My credit card was charged by mistake. How do I get a refund?

A: If you believe this charge is a mistake, please click chat now and an agent will help you right away. Or if you prefer to discuss it on the phone, please fill out our Request a Call form and an agent will call at the time you indicate.

Q: How do I submit an Ask-the-Doctor question?

A: Dr. Kerry Friesen, M.D. answers all member questions. Everyone receives a personal reply by email within ten business days. This service – a $149 value – is included with your free trial membership. To submit your question click here now. You will be asked for your username and password if you have not already entered this information.

Q: When will I receive my Ask-the-Doctor response?

A: Dr. Friesen tries to answer all questions within two business days. However, during high-volume periods answers may take up to ten business days.

Q: How do I complete the Wellness Assessment?

A: To complete the personal wellness assessment and receive nutritional guidance plus a personal diet and meal plan tailored just for you, click here.

Q: How do I update my Account information, change my email address or password?

A: To update your account information, change your email address or password, click “My Account” at the bottom of any page, or click here now. You will be asked for your username and password if you have not already entered this information.

Q: How do I cancel my membership?

A: Easy, click here.